BEST RATE WHEN YOU BOOK DIRECT
FOR BEST RESULTS BOOK DIRECT
Booking direct through our website means you get the best rate. If you find a better rate for our room elsewhere, let us know – we will match it.
Booking direct means we can make sure our customers are well looked after and informed from the moment the room is booked.
TERMS & CONDITIONS
Reserving on our site is quick and easy and there are no hidden fees. If you make a room reservation through our website or direct with the hotel, we guarantee that you will receive the lowest rate possible.
If you find a lower publicly available room rate carrying the same rate booking conditions for the same room type and bed type, and for the same dates and number of guests, prior to, or within 24 hours after making a reservation on our website, simply submit a Best Rate Guarantee Claim to us and we will create a new reservation for you honouring the lower competing rate.
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include; (a) hotel rooms sold as part of a travel package, where the hotel does not provide the extra service. Extra services include but are not limited to hotel rooms plus airfares, car rental or cruises, and (b) hotel rooms sold with value added amenities, including, but not limited to, free breakfast and hotel parking.
The Best Rate Guarantee does not apply to unpublished rates